Privacy Policy

Last updated: August 26, 2024

This Privacy Policy explains how we collect, use, protect, and share information gathered through spire-moose.com. By using this website, you consent to the practices described in this policy.

Information We Collect

Information You Provide

When you submit inquiries, booking requests, or contact forms, we collect:

• Name and contact information including email address
• Selected service or experience preferences
• Communication content and correspondence
• Any additional information you choose to provide in messages or forms

Automatically Collected Information

We collect certain information automatically when you visit our website:

• Browser type and version
• Device information and operating system
• IP address and general location data
• Pages visited and time spent on site
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Processing and responding to inquiries and booking requests
• Providing information about wilderness experiences and services
• Communicating about scheduling, preparation requirements, and logistics
• Improving website functionality and user experience
• Analyzing website traffic and usage patterns
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist in operating our business, subject to confidentiality agreements
• When required by law, court order, or legal process
• To protect the rights, property, or safety of our organization, users, or others
• In connection with a business transfer, merger, or acquisition

Data Security

We implement reasonable security measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted through our website.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information under certain circumstances
• Objection to or restriction of certain processing activities
• Data portability in a structured, commonly used format

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry and booking records are typically maintained for seven years for operational and legal purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.

International Data Transfers

Information collected through our website may be transferred to and processed in Canada or other jurisdictions where data protection laws may differ from those in your country of residence.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

[email protected]